Paper Towels That Fit (Yes, That’s a Thing) – Matching Towel Sizes and Dispenser Specs

Ever pulled a paper towel only to get five instead? Or worse—none, because it got jammed? Choosing paper towels that actually fit your dispensers isn't just about convenience—it’s about hygiene, waste reduction, and keeping your workplace running smoothly. Whether you’re managing an office, café, or commercial bathroom, the wrong towel size or style can lead to unnecessary cost and frustration.

Understanding Paper Towel Types and Sizes

Not all paper towels are created equal. Here's a breakdown of the most commonly used types:

Common Paper Towel Fold Types

• Super Slimfold / Compact Fold: Ideal for space-saving dispensers; great for tight bathrooms.

• C-Fold / V Fold: Classic and wide, but tends to over-dispense. 

• Z-Fold / Interfold / Multifold: Hygienic, single-towel dispensing. These are the most popular size.

• Roll Towels: Used with automatic or manual dispensers, ideal for high-traffic areas.

Each of these folds requires a compatible dispenser. Mismatching leads to crumpling, waste, and lots of user frustration.

How to Match Hand Towels to Dispensers

Step 1 – Know Your Dispenser Model

Check the brand and model—many popular brands like Tork, Kimberly-Clark, Matthews and Hygiene Direct design dispensers with specific towel specs in mind.

Step 2 – Measure Your Towels

Grab a tape measure. You’ll need:

• Folded width

• Unfolded length

• Thickness/ply

Towels that are even 5mm too wide can jam your dispenser.

Need help selecting the right paper towels for your business - this step by step guide helps you choose the right option: Select a paper hand towel

Step 3 – Use This Handy Compatibility Guide

We’ve created a free downloadable checklist to help you measure and match your paper towels correctly. Get it below 

Download the Towel-to-Dispenser Fit Checklist (PDF)

Why This Matters: Waste, Cost & Compliance

• Wasted Paper = Wasted Money: Misfitting towels over-dispense or jam, costing you up to 30% more annually in consumables.

• User Experience: Guests and staff notice when dispensers don’t work.

• Compliance & Hygiene: Poor dispensing leads to unhygienic contact and risks failing hygiene audits.

According to a 2023 survey by ISSA, 64% of facility managers said matching the right paper towel and dispenser improved cost control and reduced janitorial complaints.

What NZ Workplaces Are Searching For

We looked at real search trends to address your needs:

• “paper towel dispenser compatibility”

• “which paper towels fit Tork dispenser”

• “best paper towels for small office bathroom”

• “slimfold vs interfold”

• “eco paper towels NZ”

• “commercial paper towels for dispensers”

Yes, you’re not alone in this quest!

FAQ – Paper Towel Fit

Q1: What happens if I use the wrong paper towel in my dispenser?

A: You’ll likely see jams, multiple towels dispensing at once, or none at all. It’s inefficient and frustrating.

Q2: How can I tell which towels are eco-friendly?

A: Look for certifications like FSC®, PEFC™, or labels like “100% recycled” or “compostable.” Check our range here.

Q3: Do I need to buy the same brand of towel as my dispenser?

A: Not always. Many generic or NZ-made brands are compatible if the size and fold match. Always check the measurements.

Download the Free Checklist: Will It Fit?

We’ve compiled a PDF checklist so you can:

• Measure your current paper towels

• Check your dispenser’s specs

• Choose the best-fitting option

Click here to download your PDF checklist

In Summary

Getting the right fit between paper towels and dispensers isn’t just a nice-to-have—it’s essential for workplace efficiency, hygiene, and sustainability. A towel that’s too big can jam the dispenser, while one that’s too small can over-dispense and cost you more in the long run. By taking a few simple measurements and understanding the different fold types, you can avoid the guesswork and get it right the first time. And with eco-friendly options widely available, you can make a better choice for the planet too. Don’t forget to grab our free checklist to help you match towels and dispensers with confidence!